Privacy Policy

Effective Date: 06 May 2026

1. Information We Collect

We may collect the following categories of information when you use our website:

Personal Information

Full name
Billing and shipping address
Email address
Phone number
Payment information processed securely through third-party payment providers
Order history

Device and Usage Information

IP address
Browser type
Device information
Pages visited
Referral source
Website interaction data

Customer Support Information

Messages submitted through contact forms
Customer service requests
Product enquiries and feedback

2. How We Use Your Information

We use collected information to:

Process and fulfil orders
Provide customer support
Send order confirmations and shipping updates
Improve website functionality and customer experience
Prevent fraudulent transactions and unauthorised activities
Comply with legal obligations
Communicate promotional offers or newsletters where consent has been provided

3. Wellness Product Disclaimer

The wellness products sold on thedropswell.org are intended for general wellness and lifestyle support only.

Our products:

Are not intended to diagnose, treat, cure, or prevent any disease
Should not replace professional medical advice
Must be used according to provided instructions
Should be kept out of reach of children unless explicitly stated otherwise

Customers are encouraged to consult a qualified healthcare professional before using any wellness product, especially if pregnant, nursing, taking medication, or managing a medical condition.

4. Payment Processing

All payments are processed securely through trusted third-party payment providers, including Stripe.

We do not store complete payment card details on our servers. Payment data is handled directly by certified payment processors in accordance with applicable security standards.

5. Sharing of Information

We do not sell or rent customer personal information.

We may share limited information with:

Payment processors
Shipping and logistics partners
Website hosting providers
Fraud prevention and security services
Legal authorities when required by law

These third parties only receive information necessary to perform their services.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Maintain shopping cart functionality
Improve website performance
Analyse visitor behaviour
Store customer preferences

You may disable cookies through your browser settings, though some website features may not function properly.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect customer information against:

Unauthorised access
Disclosure
Alteration
Misuse
Loss

While we strive to protect your data, no online transmission or storage method can be guaranteed to be completely secure.

8. Data Retention

We retain customer information only as long as necessary to:

Fulfil orders
Provide support services
Maintain financial and legal records
Resolve disputes
Enforce agreements

9. Your Rights

Depending on your jurisdiction, you may have rights to:

Access your personal information
Request corrections
Request deletion of personal data
Withdraw marketing consent
Request information about data usage

To exercise these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party platforms.

11. Children’s Privacy

thedropswell.org is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12. International Users

If you access our website from outside your country of residence, your information may be transferred and processed in jurisdictions where data protection laws may differ.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes become effective immediately upon posting on the website.

Customers are encouraged to review this page periodically.

14. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact:

Phone: +31 70 345 6789
Email: info@thedropswell.org

By using this website, you acknowledge that you have read and understood this Privacy Policy.